ENDelivery & Returns
How your Welvaria order reaches you
We keep shipping straightforward and returns fair. Below you will find delivery times, costs, and the steps for sending something back.
Delivery
Orders ship with DHL and usually arrive within 1 to 3 business days after dispatch.
Shipping cost
A flat rate of $4.53 applies. Orders above $56.89 ship free.
Returns
Change of mind accepted within the return window in unused condition.
Shipping details
Welvaria dispatches every order from our Pennsylvania facility through DHL. Estimated delivery is 1 to 3 business days from the dispatch date, depending on your location within the United States.
- Standard shipping is a flat $4.53 per order.
- Orders over $56.89 qualify for free shipping.
- Processing and handling is included before your parcel leaves our facility.
Good to know
During busy periods, dispatch may take an extra day. You will receive tracking details once your parcel is on its way.
Returns and exchanges
If something is not right, you can return most items within 30 days of delivery. To be eligible, products must be unused and in their original packaging. We inspect every return before approving it.
- Start your return by contacting us with your order number.
- We will confirm the return address and any return instructions.
- Pack the items securely and include the original packing slip if possible.
- Return shipping is typically paid by the customer unless the item was faulty.
Once we receive your return, please allow up to 5 business days for inspection. Approved refunds are issued to the original payment method.
Frequently asked
How long does delivery take?
Delivery with DHL is estimated at 1 to 3 business days after dispatch.
Do you ship outside the United States?
Our shipping is currently set up for orders within the United States. If you are unsure about your destination, please contact us before ordering.
What if my parcel arrives damaged?
Contact us as soon as possible with a description and photos of the damage so we can sort it out quickly.
How do I start a return?
Reach out to us with your order number and we will guide you through the process.
Contact us
Our team is happy to help with shipping or return questions.
- [email protected]
- Phone
- 8145509119
- Address
- Welvaria, 12602 N Lakefront Dr, Conneaut Lake, PA 16316, United States